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  • Step 1: Once you are on the phone with a member of our support team. Please click here for Info@Gate Support, for Commercial Applications, for Financial Applications, for Technical Applications.
  • Step 2: You are prompted to download a small virus-free plug-in.
  • Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
  • Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.